Apologies, we can’t presently accommodate exchanges – please re-order the new item you require on the website
We’re really sorry you need to return your Protected Species jacket but please follow our returns process below:
- Please complete your details on the form below to authorise your return.
- Once you complete the form within 48 hours you will receive a prepaid returns label with drop off instructions – please note this isn’t immediate, please wait 48hr before contacting us.
- Please also complete the paper form you receive in your parcel.
- Follow DPD drop off instructions
- Our returns policy is here – please ensure you have read before returning items.
- Items cannot be refunded if they are not in good condition and are not in original packaging with swing tags attached.
- Please allow 10 days for the processing of your return
- Any issues please email: [email protected]