We’re really sorry you need to return/exchange your Protected Species jacket but we want to make this process as simple as possible for you:
- Please complete your details on the form below to authorise your return.
- Please also complete the paper form you receive in your parcel – please remember to include this in your parcel or your refund/exchange will be delayed.
- Please go to here to generate your postage label – attach and take it to your local post office.
- The Post Office will give you a receipt for your parcel – please retain this until we confirm your refund or exchange.
- Our returns policy is here – please ensure you have read before returning items.
- Items cannot be refunded if they are not in good condition and are not in original packaging with swing tags attached.
- Please allow 5 working days from receipt of return/exchange request for refund/new dispatch.
- Any issues please email: [email protected]